Clinic return phases and expected timelines

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What to expect at your next face to face consultation

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Physiotherapy services have been given dispensation from the UK Government and Public Health England to continue during the 4 week lockdown.

We will continue to offer ALL our services for both EXISTING AND NEW PATIENTS. 

We are however making some slight changes to the appointment process.

1) Please ensure you fill out the COVID questionnaire, that will be on your confirmation email, ON THE DAY OF EVERY APPOINTMENT that you attend.

2) Please enter the clinic NO SOONER THAN 5 MINUTES before your appointment time. If you arrive earlier please wait in your car, you will not be called to come into the clinic so please make your own way in at the correct time. 

3) Please wear your OWN FACE COVERING and SANITISE YOUR HANDSwith the provided gel before entering the clinic.

4) Please wait on the welcome mat until one of our reception team TAKES YOUR TEMPERATURE. 

The clinic and all treatment equipment will continue to be thoroughly cleaned between each patient. 

Due to changing staff hours, if you have an upcoming appointment it may have to be altered but we will be in touch about this. If you haven't heard from us your appointment will go ahead at your booked time.

We thank you for your support at this difficult time and are incredibly grateful that we can continue to offer our services. We urge all our patients to follow the regularly updated UK Government advice. 

 

Book Appointment

We wish everyone of you and your families good health and look forward to welcoming you into our safe clinic environment.

All the very best

Dave, Tom and all the team at Physio Fitness

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Video Consultations

For those in higher risk categories we are continuing to offer video consultations.

We obviously can't do hands on treatment (we're not that clever yet) but we can advise about your injury, demonstrate and send you exercises through our online exercise system to complete at home and show you self treatment techniques. These appointment can be for a new or existing injury. Consultations will last up to 30 minutes.

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The exercise plans are sent to you via email and can be accessed by your phone, laptop or tablet. They explain clearly with written text, pictures and videos how to perform each exercise. You can record your progress, repetitions and durations. We can provide exercises based on what you have access to, from a few bits of exercise equipment such as weights or resistance bands to no equipment at all.

PHASE 1

Urgent appointments available in clinic a prior video call to assess eligibility is required.

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Non urgent appointments via video consultation.

Phase 2

Face to face appointments in the clinic for Physiotherapy only. Appointments available for both existing and new patients.

Self paying and private medical insurance patients accepted.

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Less patients in the clinic at one time

PPE worn by patients and staff

Strict disinfecting procedures followed

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Phase 3

Face to face appointments available for all treatment types  (i.e physiotherapy, massage, runfit) in clinic for new and existing patients.

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Less patients in the clinic at one time

PPE worn by patients and staff

Strict disinfecting procedures followed

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cURRENT pHASE

VIRTUAL still available

We are still offering virtual appointments for those unable to attend face to face appointments.

Risk Assessment

If eligible to attend an appointment patients must submit a risk assessment before treatment.

Clinic protocol

Please watch the video below about what to expect when you visit us at the clinic.

Book online

The easiest way to book is via the online system, showing you every appointment currently available.

Therapist Contact Details

If you wish to contact your therapist directly please see below the correct email address to do so.